Delivery & Pick-Up Policy
At Furniture Fair, we offer both delivery and showroom pick-up. Please review the information below before placing your order.
🚚 Delivery
FREE Metro Manila Delivery
Enjoy FREE delivery within Metro Manila on regular-priced purchases of ₱15,000 or more.
Please note:
- Sale and clearance items are excluded.
- Free delivery applies only to selected Metro Manila locations.
- Additional charges may apply for difficult access, upper floors without lifts, or areas outside our standard delivery zones.
Delivery Information
- We provide in-house delivery whenever possible.
- For selected locations, we may use trusted third-party delivery partners such as Lalamove.
- Delivery schedules are arranged after your order has been confirmed.
- Delivery times vary depending on location and product availability.
- Delivery fees (if applicable) will be confirmed before delivery.
Upon Delivery
Please inspect your order before accepting delivery.
Report any damage, defects or missing parts within 24 hours via:
- Facebook Messenger
- Viber
- Email: sales@furniturefair.ph
Failure to inspect your order upon delivery or report damage within 24 hours may affect exchange requests.
🏬 Showroom Pick-Up
Customers may also collect their orders from our showroom.
- Pickup is available after your order has been confirmed.
- Please wait until we notify you that your order is ready.
- Inspect all items before leaving the showroom.
- Once collected, the order is considered accepted.
📍 Showroom
Furniture Fair (OJELA INC)
2971 Rizal Avenue Extension
Manila City 1003, Philippines
☎ (02) 8781 9437 / (02) 8781 9439
📱 0933 821 8372