Shipping policy
At Furniture Fair (OJELA INC), we take great care in delivering your furniture safely and efficiently. Please review the following shipping information before placing your order.
🚚 FREE Metro Manila Delivery
Enjoy FREE delivery within Metro Manila on regular-priced purchases of ₱15,000 or more.
Please note:
- Sale and clearance items are excluded.
- Free delivery applies only to selected Metro Manila locations.
- Additional charges may apply for difficult access, upper floors without lifts, or areas outside our standard delivery zones.
🚚 Delivery Information
- We provide in-house delivery whenever possible.
- For selected locations, we may use trusted third-party delivery partners, such as Lalamove.
- Delivery is available to selected locations throughout Metro Manila and nearby service areas.
- Delivery schedules are arranged after your order has been confirmed.
- Delivery times may vary depending on product availability, destination, and delivery schedule.
- Delivery charges (if applicable) will be confirmed before your order is dispatched.
📦 Upon Delivery
Please inspect your order before accepting delivery.
If you discover any damage, defects, or missing parts, please notify us within 24 hours through:
- Facebook Messenger
- Viber
- Email: sales@furniturefair.ph
Failure to inspect your order upon delivery or report damage within 24 hours may affect eligibility for exchange requests.
📍 Contact Us
Furniture Fair (OJELA INC)
2971 Rizal Avenue Extension
Manila City 1003, Philippines
☎ (02) 8781 9437 / (02) 8781 9439
📱 0933 821 8372